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Windows cannot connect to the printer error 0x000000c1 or 0x00000214

  • Jeffery Williams
  • April 4, 2022
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There are many reasons why Windows cannot connect to the printer, some of which include a malfunctioning device or hardware issue. If your computer is experiencing this problem, you may be able to resolve it by following these steps:
1) Use Safe Mode and run the troubleshooting tool while not connected to any network;
2) Connect one end of an Ethernet cable from your PC into a LAN port on the router; 3) Run all available updates for drivers, software and firmware

The “windows cannot connect to the printer error 0x0000011b” is a problem that can be caused by a number of different factors. The most common cause for this error is when the computer has not been able to find the proper driver for the printer.

When attempting to connect or install network shared printers, the message “Windows cannot connect to the printer” may appear, with error codes such as “0x000000c1” and “0x00000214.” The issue might be caused by a number of factors, including the Print Spooler service or the printer driver. Furthermore, broken registry entries or system files may cause a slew of problems, like this one or the “windows cannot connect to the printer 0x000000c1” issue. Updating the printer driver and restarting the Print Spooler service may also help to resolve the issue. If you’re having trouble with a similar issue, here’s how to solve it.

Installing a printer in Windows 10 is not possible.

To begin, double-check that all of the printer’s outlets are operational. If you’re utilizing a networked printer, make sure the electrical ports, power switches, router, and any other linked gear are all working properly.

Check the Printer’s wireless option if you’re using a wireless printer (Blue Icon). This should be left on all of the time.

If a third-party service conflict stops the printer from being installed, start Windows 10 in a clean boot state and attempt to add/install the printer.

Disable the antivirus firewall for the time being and attempt to add the printer.

Also, check sure your PC has the most recent Windows updates loaded, which might assist if a prior problem or an outdated network driver is preventing you from connecting to your printer in Windows 10.

The Print Spooler service should be restarted.

If due to any reason, the print spooler service not started or stopped responding this might stop print function or may cause several error messages to appear while connecting the printer. Check and The Print Spooler service should be restarted. and try again connect to the printer.

  • Type services into the Search box. In the text box, type msc.
  • To open the Services window, click the top result.
  • Scroll down the list until you find the Print Spooler option.
  • If the print spooler service is active, right-click on it and choose restart.
  • Right-click the print spooler service and choose Properties if it isn’t running.
  • Change the service’s status type to Automatic and start it.
  • Then, to save the changes and close the running applications, hit the OK button.
  • Finally, restart your computer to verify the modifications.

Run the Printer Troubleshooter to see if there’s a problem with your printer.

Run the built-in printer troubleshooter, which discovers and repairs issues connected to files, drivers, and other items while executing a job.

  • Select Settings from the Power menu by right-clicking on Start.
  • Go to the Update & Security category,
  • On the left pane, choose Troubleshoot.
  • Click the Printer option in the right pane.
  • Then, to start the troubleshooter, hit Run the troubleshooter.

Printer troubleshooter

Follow the onscreen directions until all of the remaining steps are completed. After that, restart your computer to verify whether the issue 0x00000c1 when connecting to a network printer has been fixed.

Install a new printer driver

Unable to install Printer error 0x00000c1 may also be caused by the existence of an incompatible driver. The actions below may be especially useful if you’re receiving this problem after a recent Windows upgrade.

Note: Before proceeding with the methods below, make a Restore point.

  • Using services.msc, open the Windows Services Console.
  • Find the print spooler, right-click it, and choose stop.
  • To launch the file explorer, press Windows + E on your keyboard.
  • After that, go to C:WindowsSystem32SpoolPrinters.
  • Right-click the printers folder and choose Delete from the menu.
  • Now go to C:WindowsSystem32SpoolDriversw32x86 and remove the w32x86 folder.

Delete w32x86 folder

  • Now open the Windows registry editor and go to the location below.
  • HKEY LOCAL MACHINE\SYSTEM\ ControlPrintEnvironmentsWindowsx64DriversVersion-xControlSetControlPrintEnvironmentsWindowsx64DriversVersion-xControlSetControlPrintEnvironmentsWindowsx64DriversVersion-xControlSetControlPrintEnviron
  • If you have 32-bit Windows 10, replace Windows NT x86 with Windows NT x64.
  • Restart your computer after deleting all printer registry entries.

Now attempt to rejoin the network shared printer, and perhaps you’ll be successful this time.

If you have a local printer and are receiving the Unable to install Printer error 0x00000c1, we suggest going to the printer manufacturer’s website, downloading the most recent driver version for your printer model, and installing it with administrator rights.

Also check out:

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Frequently Asked Questions

How do I fix error 0x00000214?

A: Error 0x00000214 is a generic error code that indicates an issue with the Beat Saber client, or even your console itself. This can be caused by anything from corrupted files to unusual hardware issues. If you are still experiencing this issue after following all of these steps, please contact support for assistance

How do I fix printer error 0x00000bbb?

A: Printer error 0x00000bbb is a generic error message thats typically an indication of one or more parts being out of order. It could be caused by the ribbon, toner cartridge, paper jams and/or any other component in your printer.

How do you fix error Windows Cannot connect to the printer?

A: Open up the printer properties window in Windows which is located at C:\Program Files (x86)\Windows Kits\10\Assessment and Deployment Kit\Deployment Tools\. In this folder, you will find a file called PrinterList.xml. This file needs to be edited for your specific model of printer so that it can communicate with the computer properly again.

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Jeffery Williams

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Table of Contents
  1. Installing a printer in Windows 10 is not possible.
    1. The Print Spooler service should be restarted.
    2. Run the Printer Troubleshooter to see if there’s a problem with your printer.
    3. Install a new printer driver
    4. Frequently Asked Questions
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